By Kalin Kassabov, a founder and CEO of ProTexting.com, a fast-growing enterprise-level text message suite of services.
Live chat is a feature that makes your website more informative and engaging to visitors. It helps you differentiate yourself from the competition, giving prospects and customers a more interactive experience. Offering chat is especially effective on e-commerce sites where visitors have a wide selection of products and often need guidance. Let’s look at how live chat can help you increase revenue along with some tips on how to make the most of this compelling feature.
The Advantages Of Live Chat
E-commerce is growing fast as more people shop online every year. The pandemic of 2020 helped accelerate online shopping, but even before that, people appreciated the convenience of shopping from home. At the same time, an e-commerce site has more competition than ever before. You need features and