By Kailynn Bowling, co-founder of ChicExecs PR & Retail Strategy Firm.
Client relationships are the bread and butter of any B2B business. But in a world where your clients are an email away, it’s getting harder and harder to build client relationships in a remote environment.
While it’s easy to warm up your client relationships face to face, how do you handle these relationships remotely?
Consider this: 70% of consumer purchases are influenced by how valued customers feel. That means investing in positive client relationships can have a tangible impact on your client retention and revenue.
• Do they have kids?
• Do they have pets?
• What did they do last weekend?
You don’t have to quiz them for half an hour every time you meet. A casual question before you get to business will work wonders for
Keep reading this article on Forbes Small Business.
