If we think our “human capital” – our people – is the most valuable asset we have as a firm (and, of course, we absolutely do think that) then it’s very important for me to get this next hire right. We’re between 40 and 50 employees at the moment, just at the cusp where splitting up the various HR tasks among several of our execs and staffers is no longer adequate or ideal. The size of the firm now necessitates a full time, fully dedicated, experienced, energetic and talented Director of Human Resources.
Danny Meyer talks extensively about the concept of taking great care of your employees so that they will in turn take great care of your customers. It’s so obviously the right approach to any service business. I wrote about this here.
This week we began our nationwide search for an absolute rock star to take this position